Privacy Policy

Effective Date: 9 January 2025

King Henry's Restaurant is committed to providing quality services to you, and this Privacy Policy outlines our ongoing obligations regarding how we manage your personal information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern how we collect, use, disclose, store, secure, and dispose of your personal information. A copy of the Australian Privacy Principles can be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include names, addresses, email addresses, phone numbers, and dietary preferences.

This personal information is obtained in various ways, including interviews, correspondence, telephone calls, emails, through our website www.kinghenrysrestaurant.com.au, from media and publications, from other publicly available sources, cookies, and may be provided by third parties. We do not guarantee the privacy policies of authorised third parties.

We collect your personal information primarily to provide our services to you, including processing reservations, providing information about our services, and for marketing purposes. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing. When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information, as defined in the Privacy Act, includes information or opinions about an individual’s racial or ethnic origin, political opinions, religious beliefs, health information, and more. We will only use sensitive information for the primary purpose for which it was obtained, for a secondary purpose that is directly related to the primary purpose, with your consent, or where required or authorised by law.

Third Parties

Where reasonable and practicable, we will collect your personal information only from you. However, in some circumstances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third parties.

Disclosure of Personal Information

Your personal information may be disclosed in the following circumstances:

• To third parties where you consent to the use or disclosure;

• Where required or authorised by law.

Security of Personal Information

Your personal information is stored securely to protect it from misuse, loss, and unauthorised access, modification, or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your information. Most personal information will be stored securely for a minimum of 7 years.

Access to Your Personal Information

You may access the personal information we hold about you and request updates or corrections, subject to certain exceptions. If you wish to access your personal information, please contact us in writing. King Henry's Restaurant will not charge any fee for your access request. To protect your information, we may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

We consider it important that your personal information is up to date. We will take reasonable steps to ensure that the personal information we hold is accurate, complete, and current. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and continue to provide quality services.

Policy Updates

This Privacy Policy may change from time to time and will be available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us.